Shop using your FeverTree Account!

Once your account is processed and the necessary checks are complete, you are ready to use your account to shop in-store and online.

For enquiries, contact 087 2100 336 or email enquiries@fevertreefinance.co.za

Frequently Asked Questions:

1. What can I expect during the application process?

   These are the basic steps to completing your online application:

   1. Complete your personal details.
   2. Upload or send through your supporting documents.
   3. Answer some questions by a FeverTree customer support agent.
   4. Shop using your account immediately after approval!
2. What documentation is required?

   Colour copy of your ID and latest three months’ bank statements. You can upload the documents on the online application, or email it through to applications@fevertreefinance.co.za

3. What are the qualifying criteria?

   You need to be between the ages of 18 and 65, earn a minimum of R5 000 a month, and be a responsible credit user (we check your credit record).

4. How long does the application process take?

   Pre-approval happens within 30 seconds, and you can be approved within 30 minutes. It all depends on when your supporting documents are submitted.

5. How do I pay my account?

   Payments are via debit order on your selected payment date.

6. I did not receive a response after doing the SMS pre-approval?

   The SMS costs R1.50 and will unfortunately not work if you are trying to use a free SMS.

7. Can I settle my account early?

   Yes! And there are no penalties for early settlement. Simply get in contact with FeverTree.

8. How do I shop?

   In-store, simply give your ID number at the till point. Online, simply select FeverTree Accounts at checkout.

9. What happens if I cancel my shopping order?

   Once your order has been cancelled, the merchant will request for the amount to be credited back onto your FeverTree Account.

Terms & Conditions

• FeverTree Accounts are provided by FeverTree Finance (Pty) Ltd, a registered credit provider (NCRCP6072).
• You have 24 months to settle your bill.
• To apply, you need to be between the ages of 18 and 65, earn a minimum of R5 000 per month, and be a responsible credit user.
• Subject to affordability.
• SA citizens only.
• Your Account Agreement includes FeverTree Credit Life Insurance, underwritten by Guardrisk Life Limited, a licensed life insurer and authorized financial services provider (FSP76).